I've checked all over their website and I can't find a link any where to check the status of my X1 repair. Anybody out there have any idea how to do this?
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I've checked all over their website and I can't find a link any where to check the status of my X1 repair. Anybody out there have any idea how to do this?
did you email them??
or call them? i've generally gotten better results from their phone support then email support.
How am I supposed to know
Yes I have sent a reply to the original e-mail initiating the repair. I don't have a phone number for them. I started my claim online. Do have a number for phone support squidot?
Had to call a few times for updates on my s4, always reached someone through the contact info on their site.
Native Instruments
Technical Support (registered users only)
Tel.: +1.323.467 2693
http://www.native-instruments.com/company/contact-ni/
Thanks to everyone that actually had something helpful to input into this request.
yeah, phone support will be your best bet as i have found their email support to be unhelpful and painfully slow. good luck and i hope you get your gear back soon.