update loop of hell ...

Hi all,

i bought the twister in june* but never been able to enjoy this hardware

cause im ...
stuck in this damn detect device / check update (ok) / reboot app loop

now i got more time ahead to find a solution, i'll be glad to get a lil help here ; )

my config is macbook prop 2017 15'' (usb-c up to date (10.13.6 now)
the twister is recognized, i can switch banks, color are matching the schema.
i'm using chroma cables from the start (tested 3 of them).

EDIT: i can map it in live with the presets

note:
my new device is working on older hardware (macbook pro 2013) on the same os (10.13.6)
no reboot loop on this one.

So, my 2 cents : it comes from the app (is it an electron app ?).

is anyone else facing this issue ?
man it's a downer !!!

cheers !


(* hey Darla (?), i'm this french dude who showed up at the warehouse):)

Hi guys,

No one @djtechtools can help here ?

cheers

Thanx to Charlie from support, it's working now, here's the fix if it can help =>

With your unit connected directly to your computer go to Applications>Utilities and open the Audio MIDI Setup application
Once that is open click on Window>Show MIDI Window
If you see your ___ greyed out then select it and click on Remove Device
Finally click on Rescan MIDI and your fighter should work properly

Note: If your computer detects it as a Generic MIDI Device then double click it and change the Device Name to "Midi Fighter ___"