1st time 'dispute' on ebay, opinions needed.
Long story short, I have won a bid on one unit of 1210mk2 from the UK.
Seller shipped the item to me via UPS, but the table arrived in a pretty bad condition.
Notified the seller & send him some pics..seller agrees to sort it out with UPS.
And this is what i get,
Quote:
Hi there, I've just had an email from UPS. They don't normally pay out in cases like this, but as I send a large amount of items with them, they have offered £45 as a token gesture. I haven't accepted yet, as I thought I'd run it past you first. Let me know. Best regards,
Basically it's half of the shipping price. The seller has a high rating & seems polite though.
So what should i reply to the seller, is this the fair amount to accept from damaged/item not as described case (well the ebay protection policy covers up until £150 anyway..)
Thanks in advance!