What if my S4 needs to be repaired..
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  1. #1
    Tech Wizard
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    Default What if my S4 needs to be repaired..

    Guys,

    I am ready to buy the S4, but I have a question. I live in the Netherlands and it's way more cheaper to order the S4 at DJTT, compared to buying it at a local store in euro's. Besides that it would be nice if I could support DJTT by buying the S4 from their webshop.
    But what I was wondering: What if the S4 needs to be repaired; do I need to send it back to the US to get it fixed, or can I send it directly to the fabric in (I suppose) Germany. If I need to send it all the way back to the US this will take a lot of time and shipping costs, compared to sending it back to a Music store in the NL.

    Is there anybody who can give me some advice?

  2. #2
    Tech Mentor Wickedsight's Avatar
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    Also, keep in mind the possibility of having to pay 25% at costums, over the combined cost of the S4 and shipping of the S4. Which would make buying it in NL the same price.
    MBP 13" - Kontrol S4 - nanoKontrol - DHJ-500 - Hercules DJ Console MK1
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  3. #3
    Tech Wizard
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    Is it really?
    Shipping, customs don't f*ck us dutchies over?

  4. #4
    DJTT Moderator bloke Karlos Santos's Avatar
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    NI warranty allows you to send it direct to NI. Berlin.

  5. #5
    Tech Mentor Wickedsight's Avatar
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    It's "omzetbelasting", so its applies to the entire "omzet" which includes shipping. I spent some time researching it
    MBP 13" - Kontrol S4 - nanoKontrol - DHJ-500 - Hercules DJ Console MK1
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    Quote Originally Posted by space monkey View Post
    Hi Karlos! I have a lawnmower, do you like grapes?

  6. #6
    Tech Wizard
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    I know, my post was directed @ Schaap, that the customs and shipping costs would make it useless ordering it here for the price.

  7. #7
    Tech Convert
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    It is almost the same price if they pick your packages at customs.

  8. #8
    Tech Guru djproben's Avatar
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    Wow you must really aggressive with your S4 if it already needs repairs before it's even been delivered! =P

  9. #9
    Tech Wizard ricoot's Avatar
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    Quote Originally Posted by jeroentje View Post
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    It is almost the same price if they pick your packages at customs.
    That's right... "IF". I say it worth the shot.
    I'm from the netherlands also but i'd absolutely would order it from DjTT, i'd take change on that big IF.

  10. #10
    Tech Wizard
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    thanx guys,

    Doesn't it help to pack the S4 in a DjtTT gift-paper, I've heard they are less willing to open presents at the border

    And what about the warranty, i guess this is the same (international NI Warranty) if I buy it from DjTT or here in the NL?

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