s4 right jog wheel

[fullenglishpint]

send them an email and see what they say. customer service is top notch.

[photojojo]

I'm not sure how DJTT is handling returns, but it's best to contact them at the store directly. I wonder if it would be easier for you just to return it to NI?

[shoxdid]

I think it is best. NI German is much closer than DJTT. I do not want to wait...

[deviantdigi]

Good luck man,
"Did you make sure your doing it wrong?"

[shoxdid]

After a night, the right jog can scroll the track and scratch. BUT the freeze still happes very often like yesterday.. Whlie you scroll through the track, it will suddenly stop at a certain point for a while, then continue scrolling. The same applies to scratch function, it will immediately freeze when I try to do scratch. I'm seriously considering this is a defective jogwheel, it has nothing to do with recalibrating.

[shoxdid]

I have a video here to describe the problem.
http://www.youtube.com/watch?v=J36mSyebClk

[photojojo]

Have you contacted them about a return?

[deviantdigi]

For what its worth,
You could test your S4 controllers jogwheel in another DJing program. See if it also acts up in other software.

[IrishBlaggard]

For what its worth,
You could test your S4 controllers jogwheel in another DJing program. See if it also acts up in other software.

a very simple but a very easily over looked good idea...

[photojojo]

I tried to get someone to do this over at NI, but never heard back from them. Set the controller to a user mapping and see if the problem persists. You can try Telly's here.

http://www.traktorfreaks.com/freaks/...ew.aspx?id=109

Another thing you can try is to put the S4 into midi mode by pressing shift + browse and mapping the jog wheels to a basic function.