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  1. #11
    DJTT Tankard Mod fullenglishpint's Avatar
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    send them an email and see what they say. customer service is top notch.
    TSP 2 | SSL | ITCH | Live 8 | MBP (SSD + HDD) | AIAIA TMA-1 Fool's Gold Edition | 1200 Mk2s | Twitch | MidiFighter | KRK RP5
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  2. #12
    DJTT Infectious Moderator photojojo's Avatar
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    I'm not sure how DJTT is handling returns, but it's best to contact them at the store directly. I wonder if it would be easier for you just to return it to NI?

  3. #13
    Tech Wizard
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    I think it is best. NI German is much closer than DJTT. I do not want to wait...

  4. #14
    Tech Guru
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    Good luck man,
    "Did you make sure your doing it wrong?"

  5. #15
    Tech Wizard
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    After a night, the right jog can scroll the track and scratch. BUT the freeze still happes very often like yesterday.. Whlie you scroll through the track, it will suddenly stop at a certain point for a while, then continue scrolling. The same applies to scratch function, it will immediately freeze when I try to do scratch. I'm seriously considering this is a defective jogwheel, it has nothing to do with recalibrating.

  6. #16
    Tech Wizard
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    I have a video here to describe the problem.
    http://www.youtube.com/watch?v=J36mSyebClk

  7. #17
    DJTT Infectious Moderator photojojo's Avatar
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    Have you contacted them about a return?

  8. #18
    Tech Guru
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    For what its worth,
    You could test your S4 controllers jogwheel in another DJing program. See if it also acts up in other software.

  9. #19

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    Quote Originally Posted by deviantdigi View Post
    For what its worth,
    You could test your S4 controllers jogwheel in another DJing program. See if it also acts up in other software.
    a very simple but a very easily over looked good idea...

  10. #20
    DJTT Infectious Moderator photojojo's Avatar
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    I tried to get someone to do this over at NI, but never heard back from them. Set the controller to a user mapping and see if the problem persists. You can try Telly's here.

    http://www.traktorfreaks.com/freaks/...ew.aspx?id=109

    Another thing you can try is to put the S4 into midi mode by pressing shift + browse and mapping the jog wheels to a basic function.

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