send them an email and see what they say. customer service is top notch.
I think it is best. NI German is much closer than DJTT. I do not want to wait...
Good luck man,
"Did you make sure your doing it wrong?"
After a night, the right jog can scroll the track and scratch. BUT the freeze still happes very often like yesterday.. Whlie you scroll through the track, it will suddenly stop at a certain point for a while, then continue scrolling. The same applies to scratch function, it will immediately freeze when I try to do scratch. I'm seriously considering this is a defective jogwheel, it has nothing to do with recalibrating.
For what its worth,
You could test your S4 controllers jogwheel in another DJing program. See if it also acts up in other software.
I tried to get someone to do this over at NI, but never heard back from them. Set the controller to a user mapping and see if the problem persists. You can try Telly's here.
Another thing you can try is to put the S4 into midi mode by pressing shift + browse and mapping the jog wheels to a basic function.