Anyone send their unit back yet?
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  1. #1
    Tech Mentor Nunz's Avatar
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    Default Anyone send their unit back yet?

    I have to, unfortunately, after having a defective jog wheel

  2. #2
    Tech Wizard
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    bummer! ive been pretty lucky with mine.... best of luck. inform us on how the process goes.

  3. #3
    Tech Guru Coldfuzion's Avatar
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    I had to as well, I had a defective set of lighting on the entire thing. Only one side of the decks would light up correctly at a time, and the FX buttons did not work. But instead of sending it back I just had to take it to Guitar Center.

  4. #4
    Tech Mentor Nunz's Avatar
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    Quote Originally Posted by Coldfuzion View Post
    I had to as well, I had a defective set of lighting on the entire thing. Only one side of the decks would light up correctly at a time, and the FX buttons did not work. But instead of sending it back I just had to take it to Guitar Center.
    You obviously weren't out of the 14 day period, correct?

  5. #5
    Tech Student
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    Quote Originally Posted by DJNunz View Post
    You obviously weren't out of the 14 day period, correct?
    I had a problem with my first unit and I was able to take it back to Guitar center after the 14 day period. I'm not sure if he noticed, or if he was just cool about it. I was at almost a month.

  6. #6
    Tech Mentor Nunz's Avatar
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    Quote Originally Posted by kuba View Post
    I had a problem with my first unit and I was able to take it back to Guitar center after the 14 day period. I'm not sure if he noticed, or if he was just cool about it. I was at almost a month.
    Ah, okay. I've been in a NI ticket for about a week now, very slow responses. They will pay for shipping back to their place, as they are going to email me the UPS sticker. Hopefully I get it back asap, I don't want to be without it for that long

  7. #7
    Tech Guru Coldfuzion's Avatar
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    Quote Originally Posted by DJNunz View Post
    You obviously weren't out of the 14 day period, correct?
    My Guitar Center gave me 60 days to return it. :O
    But I also bought the full warranty thingy from them for 3 years. So my S4 is covered for pretty much everything short of being stolen.

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