Just got my s4, the buttons on the left dont work. Ideas?

[popoff44]

All of this misunderstanding could have easily been avoided if instead of saying

"...external timecode control will be enabled in TRAKTOR KONTROL S4 through a software upgrade in the near future"

NI would just say something like

"external timecode control will be enabled in TRAKTOR KONTROL S4 through a paid software upgrade in the near future."

I'm not going to call "false advertising" on them as I'm sure their legal guys made sure that's not going to be the case, but I have a strong feeling this was done on purpose to boost sales of S4. I work for a software company myself and I'm very well aware of how this type of marketing BS is pushed on to the end-user via FAQs, whitepapers, User's Guides, etc. And yes, I understand the difference between an "update" and "upgrade"