VCI 100 MK2 - output routing HELP!

[MinnieOFTV]

Hi all,

Sorry if this has been asked before but I've had my VCI100 Mk2 since December and I've not even used it yet- I'm too embarrassed to ask my question as I keep ringing Westenddj and they talk me through things but it's still not working! Seriously about to give up. I'm using the Mk2, Traktor pro, and nothing else - it comes with a sound card and I've not got the power adaptor I hear you can buy - it just goes into my stereo and macbook.

It's a mapping thing (I thought the mk2 was already mapped?): it all works, I just can't prelisten in headphones. When I can hear it in headphones I can also hear it on my stereo. I cannot hear headphones with the faders down even with the headphone button illuminated.

At the moment I'm trying all the combinations of the output routings options 1,2,3,and 4 for Output Monitor and Output Master and it's still not working. Is there anything I can do?

Thank you for any advice. Minnie

[fullenglishpint]

Make sure the 'Mix' knob (next to the master volume knob) is turned down to 0%. Upload a screenshot of your Audio Output settings if you like and I'll have a look for you.

[donotbeafoolman]

Actually i've been searching the whole damned web for the longest time, and this post was the closest thing to it, by accident i came across this "solution"

& here it is:
since you could only map out 0,1,2,3 i figured whoever's the 2 & 3 would be the monitor, so i used my RCA to 3.5mm female that looks something like this:

http://www.google.com/products/catal...ed=0CHUQ8wIwAA

i plugged that into [Master Out 1] and tada~~! you can use ur reg 3.5mm headphones to monitor tracks without being played out.

i don't know why the product did not work the way it should, as in having the headphone jack as the monitor with a 3rd set of different outputs able to be mapped, but i guess it is what it is and now we have a solution for it.