So I put in a ticket about a week ago due to multiple problems I'm having -- the biggest currently being Traktor 1 and 2 receiving NO MIDI from a KX1 -- and have gotten no ticket number, no email, no response other than a thanks for posting. I sent another ticket a couple days ago just in case. Still nothing; is this typical? Do they even respond to such queries via their website, and if not, how does one get tech support?
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