DJ Techtools customer service is lacking.....
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  1. #1
    Tech Student
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    Default .........................

    How do i delete a post?
    Last edited by djsence; 04-22-2011 at 02:21 PM.

  2. #2
    Tech Guru BradCee's Avatar
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    Quote Originally Posted by djsence View Post
    Can anyone help?
    maybe an email to the store again, or a phone call?

    Win 7 / 2x Reloop Contour / Numark M6 /Traktor Pro 2.5
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  3. #3
    DJTT Tankard fullenglishpint's Avatar
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    Yeh, I'll just fly over to San Francisco and pick it up for you

    While the DJTT staff do come on here from time to time, most of us have no affiliation and there's nothing we can do. And to be honest, I wouldn't call your story particularly bad. I've experienced MUCH worse customer service than that from other companies.

    No one, I mean no one gets repair jobs shipped back to you in 4 days. If they tried, good on them, but if you had a piece of gear from any other manufacturer you'd be waiting several weeks at least. I'm sure they'll get back to you soon.
    TSP 2 | Serato DJ | Live 8 | MBP (SSD + HDD) | AIAIA TMA-1 Fool's Gold Edition | 1200 Mk2s | MidiFighter | KRK RP5
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  4. #4
    Tech Wizard
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    I think i saw a post that someone got an autoreply that they were at Cochella this weekend/week.

  5. #5
    DJTT Tankard fullenglishpint's Avatar
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    Quote Originally Posted by beanzos View Post
    I think i saw a post that someone got an autoreply that they were at Cochella this weekend/week.
    I don't think they all went, but the popularity of this site has been growing massively recently and I wouldn't be surprised if they're struggling to cope with the volume.
    TSP 2 | Serato DJ | Live 8 | MBP (SSD + HDD) | AIAIA TMA-1 Fool's Gold Edition | 1200 Mk2s | MidiFighter | KRK RP5
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  6. #6
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    You have no idea what bad customer service is.

    This post was in bad taste.
    SSL - DJM 800 - Technic 1200's - X1 - ITCH - NS6 - VCI-300

  7. #7
    Tech Wizard
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    maybe this:

    [ame="http://www.comedycentral.com/videos/index.jhtml?videoId=189931&title=popcopy"]PopCopy - Chappelles Show - Video Clip | Comedy Central[/ame]

  8. #8
    Tech Guru willinfluence's Avatar
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    I think Tonys been on the piss again

  9. #9
    Tech Mentor jfd6812's Avatar
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    Damn, dude. I think you were asking a whole lot to get them the MF on Wednesday, and expecting to have it fixed and sent back to you by the following Friday. I would just give them a call. Personal opinion, but I thought it was also kind of messed up to put whoever Tony is on blast like that too.

  10. #10
    Banhammerized theory28's Avatar
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    dude.

    dude.

    dude.

    buy a new one

    with over night shipping

    boom. problem solved





    sorry, i dont mean to be a dick. theres nothing we can do though
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