Need some help
Results 1 to 4 of 4

Thread: Need some help

  1. #1
    Tech Mentor evan_c's Avatar
    Join Date
    Feb 2009
    Location
    TORONTO
    Posts
    188

    Default Need some help

    Hey guys, i'm just trying to find out when my VCI-100 is coming in from djtt

    i have tried emailing ean, djtt and tried calling them several times with no response. I have also tried tracking the package through USPS via the tracking number given after order...

    anyone have any suggestions? I am a little disapointed after spending $600 dollars at DJTT that they won't answer a phone call or return any of my emails. I know there busy, but i am a paying customer


    thanks
    e

  2. #2
    Tech Mentor 10us's Avatar
    Join Date
    Oct 2008
    Location
    The Netherlands
    Posts
    145

    Default

    Well if you got a tracking nr then its should be on its way and cant take that long is it?

  3. #3
    Tech Mentor evan_c's Avatar
    Join Date
    Feb 2009
    Location
    TORONTO
    Posts
    188

    Default

    yeah it hasn't been that long... but when i try to track it, it says its not available.

  4. #4
    Dr. Bento BentoSan's Avatar
    Join Date
    Mar 2008
    Location
    Perth, Australia
    Posts
    6,356

    Default

    Quoting Ean - "they are going to be ready this week."

    We are really swamped at the moment - we currently have a new guy who is taking over the customer service side of the shop and handling orders (As Ean is about to leave the country on tour) so once he is on track everyones emails will start getting answered more promtly again

    Sorry about any inconvenience !

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •