Komplete Elements not installing on my laptop?
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  1. #1
    Tech Guru GI Trackt's Avatar
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    Default Komplete Elements not installing on my laptop?

    Question for the computer wizards...

    Just got the Maschine Mikro. Maschine installed perfectly fine. Included in the package is Komplete Elements. When I put the CD in the drive, the setup folder is recognized and pops up. However when I double click on the setup file, my computer just hangs and does nothing!

    I already tried "run as admin" and that didn't work either. Any ideas on what else I can do? ....

    Thanks!

    If it helps, my specs are: Win 7 Pro 64bit, Sony Z series, 4gb ram..

  2. #2
    Tech Guru Steve Zorilow's Avatar
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    create a new folder in your computer, copy the DVD into and install from your hard drive
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  3. #3
    Tech Guru GI Trackt's Avatar
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    Awesome, that worked! Thanks KeyWee.

    Now the problem is that the serial number doesn't work for activation in the Service Center! I think it's because I copied the setup file onto my computer. The serial number is probably tied to the file on the CD, no?

    Any ideas? Looks like I might have to get some help from NI support....

  4. #4
    Tech Guru Steve Zorilow's Avatar
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    Nope the activation is done using the serial number printed on the DVD sleeve.

    It's possible to experiment weird behaviour. Try a little bit latter OR download & install the latest Service Center update.
    https://co.native-instruments.com/in...Service_Center
    Steve Zorilow: Facebook - Soundcloud - Mixcloud - Twitter

  5. #5
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    I hope I'm not violating any forum rules but I gotta bump this thread.

    I have a problem with the serial key. I bought Mikro and came Komplete Elements with it. But the serial-no that's written at the back of the sleeve is too short, it lacks digits. Does anybody know the fix?

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