Need help asap s4 gives my new pc BLUE SCREEN

[wush786]

hi guys i just got my new editing/music/gaming pc today

spec : i7 3820k
16gb ram
7970 3gb x2
120gb ssd hard drive
1tb 72000rpm hard drive

OS : Windows 7 home edition 64bit

i installed the s4 driver & tracktor 2 software.
i load the software up it loads up but when i turn on my s4 so traktor can find it i get blue screen.
so afta i did a manual restart i left the s4 on thinkin this will help so the second i loaded up traktor2 i got Blue screen again ...


can any1 help me please? i even sent a support ticket to Native an i havent had a reply .

HELP!

[fullenglishpint]

Wow, specs aren't lacking then...

Sorry I only do OSX. I'm sure someone will know though.

[rsciangula]

run the native instruments service center and make sure everything else is up-to-date. Are you running the latest version of traktor?

[Ross]

If you're plugging it into a USB3 port then you'll need to download specific drivers from NI's website.

[wush786]

run the native instruments service center and make sure everything else is up-to-date. Are you running the latest version of traktor?

they are updated to the latest

[wush786]

If you're plugging it into a USB3 port then you'll need to download specific drivers from NI's website.

which ones would i need to download? could you send me the link if poss?.

[Bedlam]

which ones would i need to download? could you send me the link if poss?.

Last I checked, driver updates will not work for the USB 3.0 conflict. Traktor and the Kontrol units are designed to be run on USB 2.0 and the new standard uses a different way of "talking" that is not compatible with any DAW device such as Kontrol. I had the same problem with my new Alienware laptop about a month ago, but luckily my work around was using the ESATA combo port which is USB 2.0 compliant.

For the record, this problem has also been affecting Macs that have only 3.0 inputs.

Ryan

[wush786]

Last I checked, driver updates will not work for the USB 3.0 conflict. Traktor and the Kontrol units aredesigned to be run on USB 2.0 andthe new standard uses a different way of "talking" that is not compatible with any DAW device such as Kontrol. I had the same problem with my new Alienware laptop about a month ago, but luckily my work around was using the ESATA combo port wich is USB 2.0 compliant.

For the record, this problem has also been affecting Macs that have only 3.0 inputs.

Ryan

so in another words i cannot use the s4 on this pc at all? unless i install a 2.0 usb ports?

[wush786]

ah hmm . just found out that my motherboard has 2x 2.0 ports an rest r 3.0 ports .. righttt now i goto find which 1's r the 2.0!!

[djferken]

The USB 3.0 inputs are probably blue.

So just put the S4 into one that ain't blue.