Help!!! Macbook/Traktor Pro Problem???
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  1. #1
    Tech Wizard
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    Default Help!!! Macbook/Traktor Pro Problem???

    Hi all,

    Hope you can shine some light on this situation...

    When Trying to install the djtechtools VCI-100SE_1_4_20.tsi
    Traktor Pro Just closes??

    Ive tried reinstalling traktor & running updates numerous times...

    Can anyone help with this? Only just got mac due to the windows problem


    Macbook 13" Specs

    Model Name: MacBook
    Model Identifier: MacBook4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.1 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 4 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MB41.00C1.B00
    SMC Version (system): 1.31f0
    Serial Number (system): W8839YXT5HS
    Hardware UUID: 992E7CA8-86FB-58A7-A650-A7C8489AFC03
    Sudden Motion Sensor:
    State: Enabled

    Traktor Pro Software

    Both operating system & Traktor Pro are fully updated (as far as Im aware, shows no updates available)...


    Any help much appreciated.. Just want to get on My VCI100!!!

    Thanks in advance Inov8

  2. #2
    Tech Wizard
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    Default

    Reposted in Mapping section.

  3. #3

    Default

    Have you tried other tsi files and they import ok ? Is it just ean's file that fubars traktor ?

    If it is, it could have been corrupted when downloaded. Try redownloading it and try again.

    Let us know how you get on.
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  4. #4
    Tech Guru MaxOne's Avatar
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    Default

    I had that problem: It turned out to be a font (of all things) that was crashing traktor.

    This is the advice i was given from traktor:

    From NI

    i got some feedback from the developers now. They had a look to the logfiles
    you sent and it seems that TraktorPro does crash because you have installed a
    certain font on the system. The crashlog does not give further information
    regarding the name of the font but you said that TraktorPro did work fine
    before the first crash happened. So it should be possible to isolate the
    problem font by searching the Fonts folder here.

    Macintosh HD/Library/Fonts.

    In my opinion you just need to search for a font which comes with a creation
    date around the date you got the first Traktor crash.

    Please keep me informed.
    CLUB OF JACKS - RELEASES >>TRAXSOURCE
    Club of Jacks are a London based House & Garage production / DJ duo with releases on a number of underground labels including Plastik People Recordings, Blockhead Recordings, Hi Energy!, Pocket Jacks Trax, Soul Revolution Records and their own Club of Jacks imprint.

  5. #5
    DJTT Moderator bloke Karlos Santos's Avatar
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    Default

    Quote Originally Posted by djmaxone View Post
    I had that problem: It turned out to be a font (of all things) that was crashing traktor.

    This is the advice i was given from traktor:

    From NI

    i got some feedback from the developers now. They had a look to the logfiles
    you sent and it seems that TraktorPro does crash because you have installed a
    certain font on the system. The crashlog does not give further information
    regarding the name of the font but you said that TraktorPro did work fine
    before the first crash happened. So it should be possible to isolate the
    problem font by searching the Fonts folder here.

    Macintosh HD/Library/Fonts.

    In my opinion you just need to search for a font which comes with a creation
    date around the date you got the first Traktor crash.

    Please keep me informed.
    Did that actually work for you. The removal of the font solved the issue?
    Thats good to know. I have never heard of that.

  6. #6
    Tech Guru MaxOne's Avatar
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    Default

    Yeah it did!!! I couldn't believe it. I remember you did a lot to help me get noticed at NI too Karlos mate so I appreciate that. And thanks again ;-)

    Yeah, deleted my last few fonts i installed and boom - Traktor Pro back up and running!

    Not sure it's the same problem this guy has but it's worth a shot
    CLUB OF JACKS - RELEASES >>TRAXSOURCE
    Club of Jacks are a London based House & Garage production / DJ duo with releases on a number of underground labels including Plastik People Recordings, Blockhead Recordings, Hi Energy!, Pocket Jacks Trax, Soul Revolution Records and their own Club of Jacks imprint.

  7. #7
    DJTT Moderator bloke Karlos Santos's Avatar
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    Default

    Ah right cool. Only too glad to help.

    Its a strange thing to crash Traktor though a font..!
    Traktor can so bloody temperamental .

  8. #8

    Default

    Hey guys,

    I just ran into the same problem with a Japanese laptop. I had recently changed the system language from English to Japanese, which of course changes the system font. However, since no fonts had been recently installed, I found that simply copying the system fonts folder from an "uninfected" mac will fix it! Hope this helps someone else in the future if they stumble into this problem again...

  9. #9

    Default

    Anyone know if this has been fixed or will be fixed in a future release? It creates a helluva problem for Japanese users... >__<

  10. #10

    Default

    *bump*

    Wondering if NI is ever going address this. Anyone know?

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