S4 Master Output Channel 1 not working, 2 is working fine
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  1. #1
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    Default S4 Master Output Channel 1 not working, 2 is working fine

    Hi,

    Last week I started getting bad sound out of channel 1 and now there is nothing, either out of RCA or 1/4 inch.. Sound is fine coming out of channel 2 but I need both channels if Im using powered speakers..

    I have upped the Latency to the slowest, but I have had the S4 for months now with no issues and I feel I have treated it well that something shouldnt have broken loose.

    I have reinstalled the drivers for both the S4 and TP2 and even updated to the new S4 driver 3.0. I have tried every USB connection on my computer.

    I also occasionally am getting loud humming out of the Monitor port. I have no crackles or drop outs to suggest Latency issues.

    Using a Duel Core i5 PC with 4GB ram. Wireless is off.

    I have looked through all the settings and there is nothing to suggest anything is wrong. I use the S4 as the main soundcard and I know i could get an external soundcard to fix the problem, but ive spent a lot of money on the S4 I want to use it as is..

    Has anyone else come across this problem? Or are their any suggestions on how to fix it, I imagine its a hardware issue, but there are a lot of smart suggestions on here im hoping can help me.

  2. #2
    Tech Guru JonathanBlake's Avatar
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    Are both channels active in Output Routing-Output Master?
    356 reasons why

  3. #3
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    Yep, it is active on both sides..

  4. #4
    Tech Guru JonathanBlake's Avatar
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    Try monitoring your S4 via your laptop's 3.5mm plug, using the built-in soundcard (Realtek, WDM etc.) and see if you get the same result. If NOT - its software, not hardware.
    356 reasons why

  5. #5
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    Tried Monitoring via my Realtek Card and both sides worked fine.. Guess this means Hardware huh?

  6. #6
    DJTT Infectious Moderator photojojo's Avatar
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    Try tightening the nut on the headphone jack. Not to tight though and don't use pliers.
    Chris Jennings FHP

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  7. #7
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    Thanks Photojojo and Jonathan,

    Ive tried tightening the headphone jack which might help with the buzzing i get out of it, but that comes and goes very infrequently, however its not the headphone jack thats the problem, its the Master Output 1 both 1/4 inch and RCa and doesnt look like there is anything to tighten.

    One thing I forgot to mention is I havent been using a power cable for over a month now as I lost it, but it has been sounding great until this happened last week. I dont know if that affects anything other than the LEDs and the volume of the Headphones..

  8. #8
    DJTT Infectious Moderator photojojo's Avatar
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    That shouldn't mess up your sound at all. I think maybe you need to contact NI.
    Chris Jennings FHP

    Podcast - Soundcloud - Mixcloud - Beatport Charts - x

  9. #9
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    Thanks mate, already have contacted them, will let you know what they say

  10. #10
    Tech Guru JonathanBlake's Avatar
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    Quote Originally Posted by eNZed View Post
    Thanks mate, already have contacted them, will let you know what they say
    Good luck.
    356 reasons why

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