Native Instruments Support Tickets - What is going on?
Results 1 to 5 of 5
  1. #1
    Tech Student
    Join Date
    Jun 2011
    Location
    Leeds, UK
    Posts
    1

    Default Native Instruments Support Tickets - What is going on?

    Hi,

    Could anyone shed any light on why NI haven't got back to me with regards to an S2 I've sold (I filled out a form 2 weeks ago). Are they taking longer than this normally nowadays to get back to you?!

    I've gone by what they have said with regards to posting the right ticket for getting the serial released from my system...'so the new owner can use it!". He's giving me absolute ear-ache about it, and it's fair doos really.... I want my money off him too!

    Feels like some sort of joke after spending tons on their kit over the years

    Brad


  2. #2
    DJTT Mapping Ninja Moderator Stewe's Avatar
    Join Date
    Aug 2010
    Location
    MIDI
    Posts
    7,357

    Default

    They must have some heavy traffic then. Try calling them if that's urgent - though they WILL get back to your ticket eventually.

  3. #3
    Tech Guru
    Join Date
    Mar 2012
    Location
    York, UK
    Posts
    3,428

    Default

    Post on the NI forum and a mod will get round to looking into it soon enough.
    VCM100 / X1 / DJM250 / DJM900 / CDJ2000s / Maschine / Audio2+4 / 2i4 / HS8s / TSP 2.6.8
    Macbook Air i7-3667U+8GB 10.9 / Win7x64 i5-3570k+24GB


  4. #4
    Tech Guru 3heads's Avatar
    Join Date
    Mar 2010
    Location
    Leipzig, Germany
    Posts
    1,379

    Default

    You do know there were some major public holidays over the last two weeks, right?
    13,3" MacBookPro (Mid 2012) # 2x Technics 1210 # NI Audio 8 DJ # Ecler Nuo 2.0 # NI Traktor Kontrol X1 # Sennheiser HD-25
    http://soundcloud.com/vincent-lebaron/

  5. #5
    Tech Guru AllDay's Avatar
    Join Date
    May 2012
    Location
    From The Okanagan. Canada!
    Posts
    1,182

    Default

    Quote Originally Posted by 3heads View Post
    You do know there were some major public holidays over the last two weeks, right?
    Hes from leeds man, all he knows is jackin house and how to be von deepa!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •