Come on, man. You get ONE copy of Traktor free with most NI hardware. This doesn't mean that every person that sends in a picture of their Z2 "proving" they own it instantly gets a copy. If the seller keeps the copy, that's the buyer's fault. I sold my S4 a long time ago, but still needed to keep my Traktor license, so the price of the S4 was reduced accordingly as it was "hardware" only. If someone rips you off, it's not the original manufacturers responsibility to make it right. NI did more than they had to, and yet you are still passing blame and spouting negativity. I have no affiliation with NI, yet it's so easy to see that your frustration was a result of an ill-conceived purchase.