MOTU 828 Mk2 problem and need help
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  1. #1
    Tech Guru Bunford's Avatar
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    Feb 2010
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    Cardiff, Wales, UK
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    809

    Default MOTU 828 Mk2 problem and need help

    Anybody able to share any opinions on what might be the issue with my interface? It seems to power on and then freeze, being totally unresponsive. This occurs when not connected to anything except the power cable, so likely to be hardware issue. However, when i connect the firewire cable to my PC, the interface is detected perfectly in terms of model, inputs, outputs, features etc in windows system audio panel, MOTU AudioControl and CueMix. However, i cannot get the unit itself past the model name screen and can;t get any audio through it.

    I emailed MOTU and they basically said as it's not the current Mk3, they can't help and advised I buy one of the newer models. Not very helpful!!!!

    Any ideas?!?!

    Last edited by Bunford; 03-15-2016 at 01:30 PM.
    Ableton 9.7.5, Native Instruments Komplete Ultimate 11, MOTU 828 Mk2, Nektar Impact LX61+, Ableton Push, Native Instruments Kore 2, and a random selection of soft synths and sample libraries.
    Windows 10 Pro 64 bit with Core i7 4960X Extreme Edition 12 core CPU, 64GB RAM, SanDisk Ultra Extreme SSDs and a GeForce GTX 970 G1 Gaming GPU.

  2. #2
    Tech Mentor jimmyv's Avatar
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    Nov 2011
    Location
    Chicago
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    129

    Default

    I have the same interface. I have found MOTU user forums helpful.

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