Allen & Heath Xone 4D problem
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  1. #1
    Newbie
    Join Date
    Dec 2016
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    2

    Default Allen & Heath Xone 4D problem

    Hi there wonder if anyone can help shed some light on an issue I'm having with an Allen & Heath Xone 4D... when plugged in via USB to Mac or pc it constantly connects and disconnects , its asif you are constantly plugging it in and then unplugging it again ... as a mixer with an external soundcard all is fine but if I try to use it via USB it just won't stay connected to the computer... I have tried other cables that I know work fine ...when I uninstall the drivers and plug it into the computer it doesn't do this but as soon as i install drivers and reboot it does the same again ... anybody any ideas? Thanks in advance

  2. #2
    Tech Guru SlayForMoney's Avatar
    Join Date
    Mar 2012
    Location
    EU
    Posts
    1,670

    Default

    Are you sure 4D is supported under the OS you are using?
    Denon X600 - 2x Denon SC-2000 - AKG K181DJ - NI Audio 2

  3. #3
    Newbie
    Join Date
    Dec 2016
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    2

    Default

    Yes it is and I have tried newer drivers

  4. #4
    Tech Mentor
    Join Date
    Apr 2014
    Location
    Manchester, UK
    Posts
    144

    Default

    Make sure your using latest drivers and have updated the 4Ds firmware.

    Has it worked before?

    How long is the cable your using? You say you have tried other cable you know work, what have you tested them with?
    Xone DB4 | Pioneer DDJ-SP1 | DJ Tech CDJ 101 (x2) | Serato DJ
    NI X1 MKII | NI Scratch A6 | MF Twister | Traktor Pro 2
    Sennheiser HD 25 II | KRK Rokit 5 (x2) | Focusrite Scarlett 2i4
    Mixed In Key 8 | MusicBrainz Picard | Mixxx 2

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