Updating to firmware 1.4(right now) and having troubles HELP

[smiley286]

Ok so i am up to the part where i upload the new firmware to my VCI-100 but it fails after getting to 10%. I don't understand what i am doing wrong. i followed all of the steps and i am sure its in boot mode because it doesn't light up. what do i do

[smiley286]

it is failing to initiate the boot sequence

[photojojo]

Make extra sure no buttons or the jogs are being pressed. Search the firmware update help threads for changing the advancedsetup.exe file. That seems to help lots of people.

[smiley286]

i have the vci flipped upside down on a soft bed sheet so i think that the jog wheels are definitely being touched

[photojojo]

I usually put mine on some rolls of tape or edges of books to make sure nothing was being touched.