Huge Dicer problem, please help

Hey guys.

My Dicers have developed a problem, the one plugged into the USB works fine, midi and leds work. However the secondary one, the one plugged in with the link cable doesn't light up or respond.
I have tried a different 3.5mm stereo cable but that didn't solve the problem.
I have tried them in both a PC and a Mac, but they don't work in either.
Here is the story;

I was at a gig, Mac plugged in, Dicers plugged in all working fine with Traktor running. I was on last so I put my Mac to sleep with everything plugged in. When I woke it 2 mins before my set there was a "USB over current notice" on my screen saying my USB device had to be shut down. This was of course the dicers, so the next day I tried them again with the same notice. No lights on either of them, about a week later I tried them again and the notice no longer came up, however only one works as mentioned above.

The only conclusion I can make is that something happened when the Mac went to sleep or woke.

This is very frustrating and I feel I have a poorly built product with an excellent design and huge potential sat gathering dust.

If anyone else has come across this, please let me know how you fixed it

unplug all connections to your usb ports.

i had a problem like this last night with my midifighter while testing out the expansion ports. i realized i needed a resistor on my button to the digital input. anyway, i unplugged my usb hub which the midifighter was connected to and plugged it back in.

This is popping up more and more.

I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...

I've had this a couple of times. Unplugging both Dicers and reconnecting them worked fine. I ALWAYS connect the Dicers together first, then connect the master Dicer to the computer.

Quote:

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Originally Posted by midifidler

This is popping up more and more.

I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...

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If this is the case that seems like a warranty issue, not something the general public should have to fix on their own.

Quote:

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Originally Posted by photojojo

If this is the case that seems like a warranty issue, not something the general public should have to fix on their own.

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It sounds to me like this is a problem that can happen quite frequently, so even after sending it back for warranty it happen again a day or two later by the sounds of it?

Quote:

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Originally Posted by midifidler

This is popping up more and more.

I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...

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Would you mind PM'ing me the part that needs changing? So I can order a batch lol, my sisters husband is a spark and would do this for me :)

And guys I've tried unplugging them multiple times and tried plugging them back in in multiple ways. I imagine it would be the first thing someone would try?

It's such a shame this is happening, novation has took a great idea and mass produced it as cheap as possible. I would rather the tech tools team had made it and branded it themselves using quality materials, charging a little more.

Quote:

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Originally Posted by midifidler

This is popping up more and more.

I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...

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I found this thread after Googling the issue with the dicers.

I've now gone through 3 pairs of dicers with this damn issue. Would you mind posting (or PM'ing) me the details about the part/repair you bought to fix the issue?

Thanks.


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E-Noc

Can anyone send me the part that is needed fix this issue? I'm on my 3rd pair of dicers and wanted to try and fix the 2 pairs of dead dicers before my 3rd pair dies.

Thanks in advance,

E-Noc

I have 3 dicers which have all been bricked in the described way. 2 quick questions, if I take a working dicer from someone else and use one of mine as a slave, it still seems to work. Is there any danger in bricking the main dicer this way? And, if I buy a new pair and always keep the headphone mini jack cable plugged in, will the bricking not happen to me anymore, or has anyone experienced this despite taking this precaution?

Hi guys! Found a 'work-around' for the issue with the slave unit now powering up. Used an Android phone charger on the slave unit that's not connected to the computer and it worked. A power bank works too:

https://www.youtube.com/watch?v=8AYIjPGC0Qg