The BAD
They forget to put a power button :mad:
Printable View
The BAD
They forget to put a power button :mad:
Is not the issue for me too, but the power button is better than take off the power cable on the back every time, even worse when the cable slips behind the desk.
Apart from this I am very pleased with my xone dx.
doesn't yours have the little cable tie/holder thingy above the usb port? that could keep it from falling behind your desk... :-)
Well the love affair is over.....
There is something wrong with the Right Jog Wheel. It has a lag problem going in reverse.
At first I noticed it in Traktor and tryed every imaginable tweek to get it to stop this behaviar.
Then I switch over to ITCH and got the same behaviar.
What happers is the Right Jog Wheel scrolls ever so slowely when scrolling backwards through the track. Its only while scrolling Backwards. Forward scrolling is normal
If you compare this behaviar with the left Jog you can see a huge difference.
It also screws up "Nug" while in "Play" mode.
Can anyone confirm this is or isnt happening to them?
Called A&H in UK today.
Seems this is a known issue that was confirmed by an A&H specialist in the last couple of days. All the A&H crew is currently at Messe UK at the moment which is where one of the guys on the team had noticed the right Jog Wheel issue. SO it seems this is affecting all Xone DX's.
The Tech Support number (if calling from America) is 011 44 1326 370106
The Tech Support reprisentative said it was very important to send a Trouble Ticket through the support site http://allen-heath.helpserve.com/ and you dont have to be registered to make a ticket.
He also said there would be an update created so that we could flash our DX directly through our computer with an attachment we get from the A&H website or an email that they send. Or if Serato has an ITCH update planned in the next couple weeks they might fold the update in to the ICH update.
But since most of the A&H crew is at Messe, they wont get a chance to deal with it till the end of the week or early next week.
Please to all who have experienced this problem (which is problably everyone)....please make a trouble ticket http://allen-heath.helpserve.com/ so we can get this resolved.
Also post in the A&H / Serato forums so people can jump on this as well...
Thanks
http://allen-heath.helpserve.com/
Thanks thictool for the advice. I will open a ticket now.
I will post this into the itch and A&H forums then.
Below is the official responce I got from A&H today after I created a trouble ticket. Seems A&H missed a pretty obvious flaw in this unit....Jeez it took me 3 minutes to notice this issue...Who on earth are they using for Beta Testers?
Hi,
Thanks for your message regarding the Xone:DX Right Jog Wheel.
A couple of people have brought this to our attention today.
I will forward this information to our R&D team for further investigation.
Please bear in mind that our R&D team are away in Frankfurt at Musikmesse between the 22-26th March so they won't be able to act on this information until the week beginning 29th March when they will be back in their offices.
-
Best Regards
Allen & Heath Technical Support