Traktor Pro Upgrade

I was wondering if any of u guys bought a Traktor Pro upgrade( for owners of Traktor 3, 2 and LE) and had problems with the upgrade...
I own Traktor 3 and I finally decided to upgrade to the Pro version,so I bought the upgrade package a few days ago and received this morning.
I installed the DVD in my machine and then I went to the service centre to enter the serial that came with it but guess what? it wont upgrade giving me this error message ''Not activated'' The update/upgrade could not be activated because your user account does not contain the appropriate base product (2001)Did anyone experience the same problem?I've already log the problem with native instruments but i was wondering if any of u know why this thing happening...:mad:

have you made sure that your Traktor 3 serial is linked to that account your trying to attach to your Traktor pro account ?

Well, when I installed Traktor 3 on my machine I linked to only one account as it was the first time i was installing Traktor....
:confused:

Right, so install Traktor Pro under that account.

well that's what i did but with no luck :(
I'll try again later once I'll get back home from work...

I tried again with no luck, it seems like if my version of Traktor 3 isnt registered and therefore the upgrade wouldnt work but how is that possible since the service centre show Traktor 3 activated? I'm going mad....dunno what 2 think anymore....all I can do is wait for Native Instruments to reply :(

Quote:

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Originally Posted by Discob81

all I can do is wait for Native Instruments to reply :(

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If you definantly got T3 on your account then its a bug somewhere there on the NI system - im sure they will get you sorted out, just need to be patient.

Sorted!!!:)

Just for us, in case this happens again to someone else, can you explain how it was fixed?

Thanks

I'm not sure but after a I tried this morning it just worked...mmm...I guess that was something wrong my Traktor 3 serial but now it's all good!!! Score!!!
:D