Service Center not working.

Dear fellow Traktor Pro 2 upgraders. Have you had a problem in which the service center doesnt work correctly when it tries to "upgrade".
It seriously kills me, the amount of times i've tried. I followed there instructions...and they don't work. Anyone having a similar issue?

when you get the update error to restart click on "NO" and it will go into the program.

I do that, but my Pro 2 verification thing doesnt even appear. The lady at NI that i emailed said that you have to upgrade it if you want to install pro 2.