serato restarts my laptop

[brian_johnstone]

If all else fails, it wouldn't hurt to uninstall it and try a different version...

thats what i was thinking, im not too fussed about the fx as i only really use those on the mixer. so a previous stable version would be worth a try.

[brian_johnstone]

ok this is really starting to p*ss me right off now, and im beginning to seriously rethink switching over, i finished analysing all of my music and building crates within serato. the program was running for 6 hours, whilst i was doing this without a glitch.

i got home loaded serato, to go through and check if i had missed anything and instantly restarts my laptop, so i restarted it again and it did exactly the same thing. which release do users find most stable? im going to try using an older version of the software to see if that helps.

i am planning on ordering the sl2 interface tomorrow and unless i can get this sorted im not going to bother, traktor has always been stable for me and this is really starting to annoy me!

to summarise:
-hp laptop
-2.27ghz i3
-8gb ram
-60gb ssd for programs
-7200 500gb hdd for music in drive bay
- virus scan came back completely clean

i have also tried running on battery and on power, changed all of my power saving measures, ran with/without smitten's optimiser

any insight on this would be greatly appreciated

[DjWindzOne]

-hp laptop
-2.27ghz i3

These could be the culprit. . . . There has been a major issue with the iCores for a while on Windows based systems. This all depends on the interface tho (SL-1 and TTM57). Those models were built with the 1.1 USB. . .newer interfaces (SL-2, SL-3, SL-4, and 68) don't have this problem with iCore's, as they are USB 2.0 and backward compatible (USB 1.1), thus the issues dissappear. Additionally, the i3's are really bottom of the barrel for iCore processors, and is not much different than a Intel B950/B940 processors, although there are some laptop manufacturer's (Acer, Asus, HP, Toshiba) that have these processors, and run SSL with no issues (so far).

One thing you could try is using a powered USB hub. Make sure it is USB 2.0 (as most of them should be), as this will usually translate the info in readable code for the processor. Read this up on the Serato boards as well, and it made the issue "tolerable".


This is why it took me so long to get a new lappy for my set-up. I've been following the issue for a year, and I had to give in and buy a MBP. . .

Hope that helped you out. . .but definitely check with an SL-2 or SL-3. . .Like I mentioned, they have the USB 2.0, and should be able to work no problem.

(sorry for the info overload there. . .

[icb]

i-series cpu usually have problems with isb dropouts and music disappearance, not restart of the computer, but it would probably help trying other computer on. Do you have SL1 ? As for versions, I use 2.2 ver. (2.2.2 for Sl2 anx Sl4) but most stable known version was 1.9.2, if you don't mind being without fx unit. Worth a try. Have u managed to get in contact with serato support?

[brian_johnstone]

sorry for the late replies guys, i did manage to get in touch with support, and they honestly have no idea whats causing the issues, i tried uninstalling traktor and the problem seemed to go away, however i have a bit of a lack of trust now seeing as i need 100% stability, this is my job, and to be honest traktor has always been completely rock solid for me so i have decided to stick with TSP and use more of the features. cheers for the input though. when i can afford a MBP i may move over. but thats a long way off