Really big issue with the Numark 4Trak. Help!

[fuelandperform]

Have you checked the little cable connecting the FX panel with the main Body? Maybe it loosens up or something..

it's worth a shot, i'll check it. but i feel that it's unlikely that it is the source of the issue.

[iqdodge]

One last thing. It came to me on the bus while tryin to figure out your problem. Maybe it's a stupid idea, but suppose you hook the 4Trak to your PC trough another USB port? Im sure you've tried it before, this is just in case you havent. Maybe the port you're usingis buggy or some shit.

[fuelandperform]

suppose you hook the 4Trak to your PC trough another USB port? Im sure you've tried it before, this is just in case you havent. Maybe the port you're usingis buggy or some shit.

Legit, didn't try that. I always have used the same one. I'll give it a shot.

[mushrooshi]

Oh wow, I've actually been having the exact same problem. just registered this account once I realized you were having this problem too right now.

Mine happens only every once in a while if I touch the jogs. I've been able to replicate the problem and it always happens when I'm spinning the jog wheels. I'm hoping its software and not a hardware problem because it would be a pain in the ass to return this thing and wait for another controller to ship in. I'll install traktor on another computer and try to replicate the issue on another computer to see if it happens again.

[iqdodge]

Let me know how it goes. Good luck!

[djtsmooth]

I have a 4trak as well and this problem did happen to me right in the middle of a show. Talk about embarassing, had about 2 minutes of no music while people just stared at me llike i was crazy. One of the reasons I am wanting the s4 now. These people regularly used me for there events after that occurence they havent hit me back yet. Good luck and I hope you find a cure but wouldn't count on it.

[mushrooshi]

By any chance, who was y'all vendor and what price did you get the 4trak at? I got it on Amazon for only $420 "new", but I noticed out of the box it didn't have the protective film on the platters. I'm getting a little worried I may have been sold a defective and returned unit as new, and idk what Numark would do about the warranty for that. I did buy insurance with my controller though, so that might work for it.

Numark customer service is live right now, so I'll give them a call and see what's up.

I also noticed a few things, like how sometimes the main unit will stop responding, but the fx bar will still work, as well as the opposite, with the main unit working but the fx bar dying, though the former happens a lot more than the latter. It seems more reliable if I plug them in separately (rather than daisy chain the main unit into the fx bar) and the unresponding issue happens less, but it still happens.

As far as specifically what happens, this is usually what happens

1) I'll touch the jog wheels for normal use
2) suddenly my spinny stuff doesn't affect it, but the light still keep turning and the music still playing
3) no buttons work!

[fuelandperform]

it always happens when I'm spinning the jog wheels.

that seems to be when it happens to me too!

[iqdodge]

I think I read the 4Traks incompatibility with W8 somewhere. Try it with a different computer/OS. How often does it happen? Im running XP and I never experienced this problem.

[mushrooshi]

I think I read the 4Traks incompatibility with W8 somewhere. Try it with a different computer/OS. How often does it happen? Im running XP and I never experienced this problem.

I called Numark and they recommend trying out windows 7 on my laptop (I brought up the idea) after they mentioned there isn't official 4trak support for windows 8. For everyone else having problems, what version of windows are you on?

I'm installing 7 on my laptop as we speak (dual booting, woohoo!) and I'll try running through that and seeing if there are still derp times on it or if its all good. I'll report back soon.

Thanks for anyone else having problems and being in here, I'm glad I'm not alone in this problem and hopefully we find a solution, until an official fix comes.