Help! Traktor S4 USB Port is Broken!

[Wala]

Hey guys,
I came back from a gig, and was surprised to find out that my S4 would not connect to my macbook. I was receiving the error message that the device was drawing too much power. After doing some analysis, I noticed that my USB port is exposed compared to a normal S4. Is there anyway to fix this issue?
Thanks!

IMG_20131019_140023.jpg

IMG_0380.jpg

(My S4 is the first picture, a standard S4 is used for comparison in the second picture)

[VanGogo]

Is it still under warranty?

Either way I would call NI first and see what they say.

[Wala]

Unfortunately it is not under warranty, but I'm planning on calling NI during the week to see what they say.

[VanGogo]

If it doesn't work out with NI, break out the soldering iron or find a local electronics guy to do it.

[antifmradio]

WOW where is the missing part?
Shouldnt it still be atached to your USB cable?

[YoshiExcel]

I had this happen to me, my S4 wasn't under warranty anymore and i emailed NI and they still replaced it for free. There should be some temporary fixes if you search around.

[Wala]

UPDATE! Thanks everyone for your responses, it's been a busy semester and I haven't been active around here lately. I talked to NI on the phone about the problem, and they sent me a refurbished S4 for $130 given that my unit has been out of warranty. Hope this clears up some questions if any of you have the same problem.

[VanGogo]

Thanks for sharing your results!

[Polygon]

Whaaat? $130?
You could honestly have bought a compatible USB plug from some electronics shop for max. a couple dollars, and another 10 or so to get it soldered by someone with knowledge.
Why did you go the expensive route?

[PicoBp]

He still can repair the original one...