Who's had there Traktor 2 email?

[TheFnKid]

all i have to say is that i was not too impressed about not receiving my voucher on the day of the release but simply waited for one to be sent.....well after about a week without one i sent NI a support ticket stating the situation and not two days later i had a response with my voucher they said it was sent with the rest of them but must have been lost in spam....i checked it but hey at that point it didnt matter, because they sent me the voucher again... All GOOD

[decarli]

Can anyone explain me what is that "NI Support ticket"? I've never heard of it.
Thanks!!

[fullenglishpint]

it's when you ask them for support by email, they give you a 'ticket number' so they can easily find your notes each time they talk to you.

[decarli]

Thanks!! Then I'll do that too

[SydneySlain]

I called customer support and they said to wait 2 weeks before calling. So for all those new S4 owners, you should get your voucher within 2 weeks. If not, call.