Stanton FS Open help

[jasonj]

Ohhh something I should ask before you go out and buy new chords.

What MacBook do you have.
What one of the stock chords are you using? 6-pin - 6-pin FW or the 6-pin - 4-pin.

If you are you the 6 to 6 then im not to sure what the issue would be. The device should take its power from the laptop. Although you might wanna try to plug it in anyways.

If you are using the 6 to 4 then you will need to plug the device in because the 4 pin port does not provide enough power to run the device.

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The system I am using is a 13.3" UniBody MacbookPro 2.53ghrz 4gbRam Running Leopard 10.5.8
The Firewire port is a FW800 port which is a different piece all together. Thats why I had to buy a new chord. Which is a Dynex with a FW800 to FW400 6-pin adapter.

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Something you may want to try is to plug your device into your system, then into a power outlet.

Then go into Applications > Utilities > Audio MIDI Setup
and see if your Amp shows up there first. You should have some basic setup to do there.

Afterwords go into your System preferences and see if you can select the ScratchAmp as your system sound device.

Then try out Traktor and any other audio apps you may be using.

[audioPoison]

Im using a 13.3" White MacBook Snow leopard 10.6 2.4GHZ 2GB Ram i believe my FireWire port is 400, ive been using the cable with the same male end on either end of the chord, and i tried plug it into an outlet as well no dice doesnt show up in the Audio Midi window or anywhere ugh, and stanton technical support never answers there damn phones, last thing i buy from them. No shops around my house even have a firewire to usb adapter so i have to order that too!

[jasonj]

Yeah Stanton customer support sucks ass. Even when in their forums and if you do actually get any of them on the phone, They seriously sounds as though they hate their lives.

Thats odd that it does not work.
Perhaps its snow leopard. I had issues with it when I installed it. So I downgraded and just run Leopard.

[jasonj]

PS : How are you enjoying the Olympic madness?

[audioPoison]

I tried posting on the forums and they pretty much just said support for this product has been discontinued, which is just retarded. Hmm maybe i should downgrade that could be it.

The olympics are insane, its a constant party in the streets, spontaneous O Canadas breaking out everywhere you go haha. I can't wait to beat the russians tonight!

[jasonj]

When I was orig having my issues with my device.
I pretty much got the same response on the forums at stanton as well.

Then for some reason it just started working. That was becuase I unplugged my PC from the other slot.

*** Wicked We beat russia, and tonight gold for womens hockey!**

[audioPoison]

Yea ive been hoping it will just start working but no luck. Stanton told me to mail it to them but thatll be like 100 bucks there and back, looks like i just have me a fancy paperweight.

[jasonj]

I would have to say most likely its Snow Leopard.
I am running my AMP on iMac and my MacBookPro

[audioPoison]

Hmmmm is there anyway to downgrade from snow leopard?

[jasonj]

re-install

you could try using VM Fusionware and install leopard as a Virtual Machine to test it out