No Sound- headphones

[the_bastet]

Well funny you should say, It worked perfect before I sent it in to gwt 4 new channels in it, its hasnt worked since I set it up again, so now im confused big time

What do you mean by 4 new channels in it?

Did they replace the faders? If so, they may simply have not reconnected them under the hood. Then again, you wouldnt be getting audio out of the master either. The DJM800 is not that complicated to repair (part replacement-wise). You need a different service rep.

[nirian]

Yes replaced the 4 faders. Im just off the phone to them and they said they dont go near the headphone section to replace the faders so I dont know what the hell I can do

[the_bastet]

Yes replaced the 4 faders. Im just off the phone to them and they said they dont go near the headphone section to replace the faders so I dont know what the hell I can do

Do you have audio coming out of the master and booth>?

[nirian]

I do from the booth anyway, why this could help determine somethinh maybe? Thanks a million

[the_bastet]

You do have the cue button turned on, on channels, when you are listening correct? (I know dumb question, but we've all brain farted before :-p )

He is correct that they would not have touched the headphone section while replacing the faders. Look around the unit for any evidence of the unit being dropped. If it appears to have been dropped, it may just be a bad connection. If not, the headphone amp assy could also be out. Headphone connector is a $2 part. Headphone amp assy is a $57 part.

[nirian]

Ha yep defo worth and ask to be honest but I have all 5 cue bottons on and the cue volume up. There is no other cue related setting on the mixer is there? Is there any chance it could be the jack adaptor that I stick on the end of the headphones before putting in the mixer? I could imagine so

[the_bastet]

Ha yep defo worth and ask to be honest but I have all 5 cue bottons on and the cue volume up. There is no other cue related setting on the mixer is there? Is there any chance it could be the jack adaptor that I stick on the end of the headphones before putting in the mixer? I could imagine so

Very much so and very common and also a super easy fix on a djm800. You could pay a shop, or buy the part yourself and do it in about 30 minutes or less. The same for fader replacement, btw.