I have now submitted my 2nd warranty claim today for the same paint issue they denied to warrant in my first claim. I also am making it public knowledge they refuse to honor warranty on Facebook and Twitter with daily posts about this issue. I will not let this go now as I feel decieved and ripped off by this company. It's pretty low of them to shit on their customers especially the ones don't have the means or funds to afford industry standard equipment. If this warranty wasn't offered I would still be pissed about the paint coming off after a few months of light use but wouldn't be going to this extent to get resolution. Sure it was only a $200 item but when you are on a tight budget like I am $200 is a lot of money to spend. It took me months of saving whatever I could for this unit. The 3 year warranty was insurance to me I would have a functional unit until I was able to get back on my feet again. So now I am in fear the unit wont last 3 years and they will never honor the warranty anyways. Now that I shed light here I hope people understand why I am pissed off
Bookmarks