WTF Traktor Pro Will Not Start!!!

[MaxOne]

As BentoSan said its in Documents/Native Instruments/Traktor collection.nml

The files i listed are files that are known to get left behind with by some uninstallers.

Did you get a Support Ticket from NI. If you want i can bump it with NI Support if any of this doesnt work.

Na still no joy. I deleted all those files and reinstalled. Same error. Also I couldn't find any .nml files at all in the place you said.

Thanks for trying to help, I appreciate it. I will PM you my ticket number. I sent it last week to NI and still haven't heard anything back

Cheers

mx1

[BentoSan]

do a file search for collection
the file is called collection.nml

[MaxOne]

do a file search for collection
the file is called collection.nml

I did that search and collection.nml showed up in the traktor 3 folder. Not in the traktor pro folder. I tried renaming it anyway but traktor pro still wont open

Thanks for help but still no joy. I'm going to take all traktor versions off and try one last time.

Nice one

mx1

[Karlos Santos]

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EDIT which start up icon are you clicking. DO NOT CLICK THE ONE ON THE DESKTOP. Goto the Applications/Tracktor folder and launch Traktor from there.

See what happens

[Karlos Santos]

There is a problem sometimes with Mac that the Tpro installer does not update the Desktop Icon and it launches a previous version or a corrupt version.

You need to delete the Desktop shortcut and make an alias form the one in the Traktor folder in Applications.

[MaxOne]

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EDIT which start up icon are you clicking. DO NOT CLICK THE ONE ON THE DESKTOP. Goto the Applications/Tracktor folder and launch Traktor from there.

See what happens

Just unstalled everything - traktor le, traktor 3, traktor pro, service centre, followed the steps you gave to delete everything...

reinstalled... same error

I was launching from applications/traktor

i noticed that after install it and do a restart i get a message saying something about "boot caches". Is that normal?

I'm going to unstall again, and see if i can start the app before having to restart... just to see

mx1

[Karlos Santos]

I dont know that 'Boot caches' warning im afraid.

The traktor forum is down until tomorrow so i cant check for previous threads about this.

Its a bit baffling , it sound like something else is preventing Traktor from booting.
Can you run other programs ?

Just a guess but it sounds like the Cache is not emptying. Maybe run a boot cache program like Onyx or MacCleanse.

I use MacJanitor. Its free and works for me.

[MaxOne]

I've uninstalled and reinstalled to death now. I tried starting my Mac in safe mode and for some reason traktor launched although the audio seemed to be disabled???

Does that shed any light on this problem? On start up I have Snapz Pro, Quicksilver, Little Snitch, and Stuffit. Surely those can't be clashing??? They weren't before anyway?

NB this is 100% legit copy of traktor pro

Why would it work in Safe Mode but not in regular mode?

Any ideas?

mx1

[kidfromkibbly]

Why would it work in Safe Mode but not in regular mode?

Any ideas?

mx1

Could mean it is a driver error. Safe mode is a mode that essentially turns off all non-essential drivers. Are all your audio drivers up to date?

[BentoSan]

Could mean it is a driver error.

QFT

Safe mode is a mode that essentially turns off all non-essential drivers. Are all your audio drivers up to date?

and deleting the collection.nml file resets the device that Traktor is trying to use as an audio out, which is one of the reasons why finding and renaming this file works. There also can be corruption of this file that can cause issues loading but if your booting fine in safe mode im betting its an audio driver problem like kidfromkibbly is saying.