Spoke to Denon today regarding the assembly issue. Denon told me they would send me off two new assemblies for free. GREAT RIGHT? Ummm wrong. Then Denon emails me and says "We are out of stock with the assemblies until January 2019."
Gee I wonder why ?
Then call Denon back to discuss further options. Im told by Denon parts that the official Denon service centers have all the assemblies and that's why they are out of stock. So I then literally called every single Denon service centers across America (20 service centers in all) to ask if they had any assemblies. Surprise, not a single service center had the assembly.
Gee I wonder WHY ???
New Video showing the actual button behavior documenting Denons response etc etc
Draw your own conclusions here.
Original vid with new comments of folks having this issue with Prime series as well as MC7000 and MCX8000
https://www.youtube.com/watch?v=b-QmS3LrxCY
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