WTF Traktor Pro Will Not Start!!!

[MaxOne]

QFT



and deleting the collection.nml file resets the device that Traktor is trying to use as an audio out, which is one of the reasons why finding and renaming this file works. There also can be corruption of this file that can cause issues loading but if your booting fine in safe mode im betting its an audio driver problem like kidfromkibbly is saying.

I've tried changing the .nml file - didn't help i'm afraid.

Thing is, what audio drivers could it possibly be? I've got nothing attached that needs a driver. It's just the software. I've been on NI there are no drivers that i need??

NI are in touch now, thanks to Karlos Santos who has been an amazing help.

I will see if they can help

I will keep this forum posted of the outcome.

Cheers

mx1

[BentoSan]

I've tried changing the .nml file - didn't help i'm afraid.

That was in a Traktor 3 file so obviously it was the wrong collections file

[MaxOne]

Right

So that was EPIC but NI support finally sorted this out for me. Amazing

Took a while but they got there. Very relieved. I'd just invested in a new MacBook Pro (for its stability) and was pretty gutted that Traktor Pro was sketching. I had to borrow Serato off my mate for my last few gigs.

Anyway below was their advice and my response.

On 24 Jun 2009, at 12:46, NI-Ticket-System wrote:

Hello Max Newson,

i got some feedback from the developers now. They had a look to the logfiles
you sent and it seems that TraktorPro does crash because you have installed a
certain font on the system. The crashlog does not give further information
regarding the name of the font but you said that TraktorPro did work fine
before the first crash happened. So it should be possible to isolate the
problem font by searching the Fonts folder here.

Macintosh HD/Library/Fonts.

In my opinion you just need to search for a font which comes with a creation
date around the date you got the first Traktor crash.

Please keep me informed.

Best regards
Frank, Native Instruments Support Team

..............................


Wow!

Unbelievably, that actually worked!! I'm really sorry though I deleted the font and didn't make a note of the name of it to let you know for future reference.

But I deleted the recent fonts from Macintosh HD/Library/Fonts and that didn't work... so I deleted the most recent one from User/Library/Fonts and that did the trick.

Anyway, for now it seems to be working fine again so thank you!

Max Newson

[DvlsAdvct]

congrats, man!

[BentoSan]

We need to learn how to read those crash log files
Happy to hear that you got it going