MrPopinjay loves to get agressive and quite snotty with people regarding this controller.

There is another thread about the Xone:K2 (which is much more active btw) where he's voiced similar opinions/pseudo-attacks on users regarding this volume issue ...

Allen & Heath are clearly intent on doing nothing about the problem, they ignore official forum complaints or come across with a very unpleasant "oh there's no problem, could you check again? we've not heard about this happening before" types of statements.
Perhaps this should get escalated and be dealt with directly with A&H through customer support/official channels.

now now ... yeah this all sounds excessively blown out of proportion.


Now a FIX,, MAYBE?

In my personal case when mixing externally (as I do most of the time), I simply put the master at 0, deactivate the "auto gain when track loaded" feature, then I roughly adjusted the channel gains according to the types of tracks (some genres are louder than others...) say anywhere from 2-3 to 7 db.
It's all a matter of finding the finite balance that provides a sufficiently powerful output versus not saturating.

Throughout a dj set, the channel gains get seldom touched, I do all my gain controls through my external mixer.

Have done probably 30 gigs since I got this controller, and the volume has never been a problem! (even when there were gear changes throughout; heck I often play vinyl along side of it and the output is good enough to not have gain fluctuation problems between the different sources)

(I won't fail to mention that at first I had a very hard time with the output volume until I found this ridiculously "duh" solution)