here's my dilemma...
I bought a vci-100 in May of '07, and have not been thrilled with the way the stock jogwheels operate (the whole ramp up issue). It's a great piece of kit, just a bit flawed in this area... to remedy the problems i suck felt pads below the jogs to give them a little resistance, seems to work ok...
so i was psyched when i heard about the new firmware (1.2), and letdown when i found out I had to take my unit into a Vestax Service Center.
Lucky for me i have 2 service centers within 30 miles... Ha, yeah right...
When called up, both service shops had no info on the firmware update, or the cables Vestax was supposed to supply for the update. Both said they would get back to me... that of course never happened. this was 4 months ago....
Last week I called them, same response...
I thought a local GC might have the cables, being a dealer of vestax, but no dice...
The Vestax Forums (http://vestaxpro.com/phpBB2/) are overtaken by spambots, and when it wasn't (many months ago), the vestax reps weren't very forthcoming with information about this subject...
what can i do? I feel a bit shafted about this whole firmware ordeal, especially being an early adoptor of the unit...
I've thought about many a time selling mine on ebay for a loss and buying a new one, but all i really want is a simple firmware update... i didnt think it would be this difficult...

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its taken about 11 or 12 outward emails to finally source this firmware update. The guy said that talking with Vestax Japan to sort the issue was rather difficult, so i imagine this is why its so difficult for some people to get their service centers to do it.
But after pulling mine apart today I don't think its is possible. The VCI-100 uses an H8-3502 micro-controller, from what I have read of the data sheet the F-ZTAT programming interface does not actually support dumping of the chips flash memory, which means we cant get the firmware off the VCI itself. So unless someone nice from Vestax releases it no sly upgrading

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