This is the first time ive actually had to buy something from NI.All my other software from them was from online stores.But i am teaching a friend to dj and seeing as i already own Traktor Pro.I decided to give him my Traktor le, and buy the upgrade for him, so its cheap.Le came free with my VCI-100 but i already had Traktor pro.
So i put in my order over a month ago, not a single word since.After the first 2 weeks i put in a support ticket, and im yet to get a reply.Since then i put in another couple, no reply.I tried phoning their euro support, who obviously only know how to quote manuals, and was hung up on 3 times.I wasnt abusive just asked my order status, they mumbled something about not knowing then hung up (wtf).They took the money from my account instantly on ordering.So now i have to go through a load of crap with the credit card company, to retrieve my stolen money.
anyone else have trouble like this? if you have we need to spread the word to never buy directly from NI lol.
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