s4 right jog wheel

[shoxdid]

When I unpack my s4 box today, the left jogwheel was came off. I put it back following the video made by photojojo. After recalibrate both sides of the jogwheels, the left works well, but unfotunately the right one cannot scratch at all. When I try to scratch or scroll the track, it only makes a slight movement in the track. The pitchbend is also down in the right side. Anybody can help me??? I've recalibrated it for several times already...

I have a video here to describe the problem.
http://www.youtube.com/watch?v=J36mSyebClk

[fullenglishpint]

Who ya gonna call, PHOTOJOJO!!!

[photojojo]

Did you upgrade to 1.0.1 through the service center app that installed with the software? There's also new drivers on there you need to install.

[shoxdid]

yes, I did even before I pluged in

[fullenglishpint]

^^

[shoxdid]

i am so frustrated. is there any chance that i have a defetive jogwheel?

[deviantdigi]

I would have the supplier replace the unit. Yeh it sucks to wait but if the jogwheel is jacked up, who knows what else is also.

[shoxdid]

Im in europe and ordered at djtt. no way to return it

[fullenglishpint]

Im in europe and ordered at djtt. no way to return it

If it's a real issue and not just a software glitch, DJTT are normally really good about paying postage etc to replace a unit. There was a guy on here who had to send his VCI-100 back like 3 times due to burnt out LEDs.

(I just replaced mine myself )

[shoxdid]

the thing is each time the s4 crosses the broad, i have to pay the tax 105 euro...