Left Jog not working

[Nunz]

I re calibrated, restored factory settings, but the left jog won't function. The software is receiving a signal, however.

[levvis]

Got the right deck selected? Simple but has done me more than once. If the midi light is blinking then i'd just try a re-install and it should come good...

[photojojo]

Does it successfully complete the calibration?

[Nunz]

Yes, successfully completed 3 or 4 times now. Also, the correct deck is selected.

[shoxdid]

my right deck does not work as well.

[photojojo]

Unfortunately, I think you both probably need to contact whoever you bought them from and ask about their return process.

[Nunz]

Just did, however I'm just outside my 14 day return with GC, and now I would have to ship it back to NI :/

[Nunz]

Just an update, I'm sending the unit back tomorrow. NI was very helpful in the process, e-mailed me the shipping label and everything.

[photojojo]

NI was very helpful in the process, e-mailed me the shipping label and everything.

I guess that's good to hear. I'm sure they appreciate your obvious patience.