noisy jogwheel

[ech602]

hello m8s, i'm having some trouble with the right jogwheel : when used, it starts making a metal scratch noise, without any pressure on the platter . Is it normal ?

i've recorded smth for you to see what i'm talking about.
http://www.youtube.com/watch?v=WXggPEYemWc



Thanks in advance , ech

[ech602]

Any ideas ppl ? i'm not sure if this issue is normal

[photojojo]

It's real hard to tell in the video, but I don't think that's normal. You should probably open up a ticket with NI and see if they can get you sorted.

[ech602]

opened it two days ago.. i'm convinced i'm won't get any reply soon...

[Coldfuzion]

My left jog wheel does the same as in it wasn't made properly. The right one is perfect but the left one whenever I spin it or move it there's a certain point at which it feels like when they were making it they forgot to like finish cutting a small area. However it does NOT make the metal sound.

Yeah, i'd suggest contacting NI as well, unless you bought it from a retailer near you, then I would go back to the retailer.

I'm waiting till January before I go turn in my S4 for another one (hopefully it'll be their second batch thats out by then).

[ech602]

i've made a new clip , maybe my expresivity isn't good enough Am I too picky with the device ?

http://www.youtube.com/watch?v=-IJAfdZdI-k

[ech602]

Any oppinions would be apreciated

Edit : Latest clip
http://www.youtube.com/watch?v=2fgsFozyhLI

[photojojo]

My right jog makes a little noise when I spin it around that may sound a little similar to yours, but I wouldn't call it a metal noise. I never noticed it though until I checked to see if mine sounded like yours. That said the sound mine makes isn't something I feel like I need to worry about.

[ech602]

And a bonus clip : http://www.youtube.com/watch?v=zZ4wvn7wA-M

any taughts ?

[ech602]

i'm curious how many units have the problem my unit has . i would be happy if other owners of s4 can check their units and post here if it's ok or not