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The volume fader is dead!!
I have no idea why I bought this "greatest" controller of the year. As you might notice, I got a serious jog-wheel problem when I received it. After several days it disappeared automatically. Today the volume fader of deck D is totally dead, I cannot control the volume of deck D!! My s4 is only for home-use and I even bought a flightcase for it. Does anybody have the solution of this problem? I'm pissed of by NI...
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DJTT Infectious Moderator
Have you re-calibrated the faders?
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yes, have done it several times
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DJTT Infectious Moderator
Does the fader work in the software with the mouse? Does it do nothing at all when you move the fader? About the only thing I can think of is to uninstall and reinstall the software. If that doesn't fix it you need to contact NI support.
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I already contacted NI and I have two laptops, either win or mac. The fader doesn't work at all.
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DJTT Infectious Moderator
Sorry to hear it. Hopefully NI gets back to you soon and sends you a return label.
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