hdj 500 users

[theory28]

i just got mine a couple of hours ago

but im a bit concerned, on the headband, where the left part of the arm connects to the middle, its not sealed

when i bend them the seem opens, but on the right it doesnt, well, not nearly as much.

also, the glue on the headband's padding isn't on (right under the part thats having the problem)

should i be concerned?
i bought these online from guitar center, would i be able to take them in store to be replaced?

[theory28]

son of a-

if i bend it a little the part starts to detach!
but i can slide it back into place.

WTF!?!?!?

[Yens]

I would send it back. I also have a HDJ 500 and tested it, but it's not open.

[theory28]

arg!

do you think i can have it exchanged in store even though i got them online from them?

[tekki]

Send it back dude!

Mine is built solid.(As in not open!)

You might want to try it at the store, chance has it they want to help you out while keeping you as a satisfied customer!

[Yens]

I don't really know the store but normally you have a warranty on it. And if so, you can send it back without any problems

[djchriswoods.co.uk]

yeah it shouldnt matter aslong as you bring ur invoice

[theory28]

i emaild them and got this:

Thanks for your recent inquiry.
Yes. You can take them to your local store. We will just set up the return from there. It's not a problem to get them replaced. Sorry for the inconvenience with the defect. Hopefully we can get this taken care of quickly.
We appreciate you choosing GuitarCenter.com
Please feel free to contact us if you have any other questions or concerns,
or if you are not completely satisfied with the service you have received from us today.
We appreciate your feedback.

ill drive over this weekend and have em replaced. but now i have to be careful. its not falling off, it just starts to when its bent.

[tekki]

Great to hear it won't be a problem bro'!

[Coldfuzion]

Yep, you can ALWAYS return shit to the store as long as you purchased it from Guitar Center, even if it was purchased from another store, or online!