Juno fail
Results 1 to 9 of 9

Thread: Juno fail

  1. #1
    Tech Wizard alexndr's Avatar
    Join Date
    Oct 2010
    Location
    Veliky Novgorod, Russia
    Posts
    20

    Default Juno fail

    I bought two tracks (same single) in WAV on Juno Download yesterday. Was really surprised when listened to them. There are short samples (on 2:53) from unknown source on both tracks. You can see it on waveform and spectral displays.

    Contacted Juno via web form (no contact e-mail?). No reply till now.
    Has anyone encountered the same problem?
    Last edited by alexndr; 02-07-2011 at 11:40 AM.

  2. #2
    Tech Guru BradCee's Avatar
    Join Date
    Sep 2009
    Location
    Amazingstoke, UK
    Posts
    4,464

    Default

    you mean a random sound in the middle of the track?

    Win 7 / 2x Reloop Contour / Numark M6 /Traktor Pro 2.5
    SoundCloud

  3. #3
    Tech Wizard alexndr's Avatar
    Join Date
    Oct 2010
    Location
    Veliky Novgorod, Russia
    Posts
    20

    Default

    Yep, short samples from different tracks after 2:53.

  4. #4
    Tech Guru BradCee's Avatar
    Join Date
    Sep 2009
    Location
    Amazingstoke, UK
    Posts
    4,464

    Default

    never had it happen to me... odd...

    Win 7 / 2x Reloop Contour / Numark M6 /Traktor Pro 2.5
    SoundCloud

  5. #5
    Tech Guru BestLegsinHD's Avatar
    Join Date
    Jul 2009
    Location
    Houston TX
    Posts
    581

    Default

    weird...

  6. #6
    DJTT Ninja Mod tekki's Avatar
    Join Date
    Apr 2008
    Location
    Afterhour Ali's lap
    Posts
    11,351

    Default

    What was the tracks' name and artist?
    RSTRCTD | twitter | facebook (RSTRCTD) facebook (LJ) | vimeo | pinterest | my studio | soundcloud (RSTRCTD)| soundcloud (LJ)
    -- CHECK our DEBUT (DEEP)HOUSE EP RELEASE ON BEATPORT "RSTRCTD - EXISTENCE" --

  7. #7
    Tech Wizard alexndr's Avatar
    Join Date
    Oct 2010
    Location
    Veliky Novgorod, Russia
    Posts
    20

    Default

    http://www.junodownload.com/products/1693479-02.htm
    You can check preview - same thing
    I haven't checked before buying, because I heard track #2 in some mix.

  8. #8
    Tech Guru bumtsch's Avatar
    Join Date
    Sep 2009
    Location
    Paris, France
    Posts
    1,178

    Default

    I've had an issue once with a track being cut short near the end. I contacted Juno support, who took a few days to get back to me. The response was that they were going to get in touch with the label.
    I didn't ever get a proper version of the track, but I did get a little off my following purchase, not sure whether that was the full amount for the track.
    YMMV

  9. #9
    Tech Wizard alexndr's Avatar
    Join Date
    Oct 2010
    Location
    Veliky Novgorod, Russia
    Posts
    20

    Default

    Got the answer today:
    Hi,

    Apologies for the problems with this, A new version will be supplied by the
    label.

    We have given you a store credit of 3.11 UK Pounds. This will discount from
    your next order when you place it on the web site. Please email us if you
    would rather have a refund to your card.

    We will contact the label and try and get a good copy of this back as soon
    as we can (probably 4-5 days).

    Thanks,
    Btw, Beatport has problem with this release too: one track is fine, second is empty at all => Label fail?

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •