Anyone else waiting on hardware upgrade?
Results 1 to 3 of 3
  1. #1
    Tech Mentor TWD's Avatar
    Join Date
    Nov 2009
    Posts
    110

    Default Anyone else waiting on hardware upgrade?

    I ordered the Traktor Scratch Pro II hardware upgrade just before release in March. I wanted to get my hands on the new soundcard.

    After waiting several weeks for my product I contacted support. They got back to me stating that the release of the hardware upgrade had been pushed back, and that they'd get back to me with more info in a week. This was well over a month ago, and I haven't heard anything. I opened another support ticket, and am waiting for their response (Ticket#2011051610005971).

    I'm not here to complain about NI's support. I'm patient, and I'm confident that I'll get my product eventually. I just wanted to know if I was the only one. It sounds like some sort of supply issue?

  2. #2
    Tech Guru lethal_pizzle's Avatar
    Join Date
    Feb 2009
    Location
    Maida Vegas, London
    Posts
    2,816

    Default

    I got mine on day of release. Ring them.
    DJTT Nu Disco Mix Train Vol 1
    beats and balearic bobs in north-west london
    iTunes podcast
    soundcloud

  3. #3
    Tech Mentor TWD's Avatar
    Join Date
    Nov 2009
    Posts
    110

    Default

    I think one of the key factors is that I bought only two days before release. You may have bought before they sold out? Even then that doesn't explain why it's been so long. I guess I'll just have to wait for my ticket to get a response.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •