I am so F*******g sick of the run around i get every time I try to use NI support.
I am a huge fan of NI and Traktor, even to the point where I teach DJing only with their products.
I am legal, licensed and have paid (without question) for every update and bought new products as they were launched.
I have had the same trouble ticket open for months now and they don't even READ them, today i got a response after waiting over two weeks (this was a reply from me to them saying please answer my outstanding ticket) and they didn't even read the question I posed.
If anyone on here has any influence over NI support, please have them look at this with their eyes open !
NI Ticket - 2011101810003021
All I wanted is my serial number which seems to have not been entered into the registered software section. I have TWO TSP 2 systems, completely different, with only one registered serial ..I have paid twice and I remember getting the second serial ... but it's been lost somewhere.
Not much to ask for is it, however NI seem to want to make everything as difficult as they can.
So much so that I feel like moving over to Serato and twitch.
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