Dj Tech Tools Orders not answering emails
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  1. #1
    Tech Wizard
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    Default Dj Tech Tools Orders not answering emails

    I ordered my VCI-100 SE on April 23, and still havent received a confirmation that it has shipped. It was supposed to be shipped yesterday on the 30th. I just want to make sure my precious controller will be shipped to me thanks guys!!!

  2. #2
    Dr. Bento BentoSan's Avatar
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    Mar 2008
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    Default

    Thats not my section of the site but i will make sure you get contacted promptly.

  3. #3
    Tech Wizard
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    Quote Originally Posted by BentoSan View Post
    Thats not my section of the site but i will make sure you get contacted promptly.
    thank you very much kind sir! i cant wait to get my controller and become part of the Dj TT community!

  4. #4
    DJTT Ninja Mod tekki's Avatar
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    Apr 2008
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    Well, a controller is not needed to become part of the DJTT community. It's just being there, and opening your mind to Controller DJ-ing.

    But, as always, you are more than welcome.
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  5. #5
    Tech Convert
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    Apr 2009
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    my email said they were anticipating the overlays to arrive on the 30th...so he's got to install 25 of those and then fill the orders and email everyone that their controllers have shipped. so I imagine they'll go out Monday if the overlays arrived on time

  6. #6
    Tech Wizard
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    May 2009
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    still no contact or email :-P

  7. #7
    Tech Convert
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    Apr 2009
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    me either... I imagine we will soon... but I'm also itching to get mine. trying to be patient

  8. #8
    Tech Guru
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    i am also waiting for a reply .. a good chance to master the art of xen and being patient
    Traktor Pro 2.5.0, Mixxx 1.9.1, Massive, Ableton Live 8
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    DJTT VCI-100SE Arcade, Akai LDP8, M-Audio Pro Keystation 88, Novation Launchpad, iTM DJ
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  9. #9
    Dr. Bento BentoSan's Avatar
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    Sorry for the delay, just be patient - we are working on improving the response times so this sort of thing doesnt happen in the future. You can be confident that we will get back to you as soon as we can.

  10. #10
    Mr. Golden EanGolden's Avatar
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    Hey Guys,

    Sorry that you did not get a reply to your email faster, Service and taking care of the community is very important to us so we are still finding many ways to improve that.

    That being said, we are actually waiting on the overlays for the SE controllers which were supposed to arrive on the 29th and have not come in yet. They should be coming in today or tomorrow at the latest and then your controllers will be shipped out asap.

    thanks for your support and patience!

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