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Hey Karlos
KARLOS
What's the turnaround time for NI to respond after the form has been faxed? I did it this morning, which is Sat night in Berlin.
Thanks!
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DJTT Moderator bloke
Well they will all be out partying in Berlin until Monday morning..!
We usually say allow 3 days for a support issue to be recieved/processed/answered.
Best thing to do is join the Traktor Forum then send me a PM on there with the Ticket Number that you should recieve and i will bump it with Support.
Its an issue for Registration Support not Tech Support so its takes a little longer .
Did you send the Transfer Form because that has to come from the seller NOT the buyer ???
NI have to be sure that the seller really does want the Transfer to go ahead and that its not just some guy trying it on (I know that you are legit but they need to be 100%).
Any problems let me know and ill escalate. Also let me know if you dont hear from them on Monday and ill see what i can do.
No worries.
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