Order mistake resolved
Results 1 to 7 of 7
  1. #1
    Tech Guru Sherlock Ohms's Avatar
    Join Date
    Jun 2009
    Location
    Bristol, UK
    Posts
    1,601

    Default Order mistake resolved

    (sorry Bento, didn't know where better to put this)

    Ordered an overlay and a USB cable (Order #3521)

    Just received an overlay (damaged) and a Firmware upgrade kit,

    Who do I need to talk to to sort this

    Ta!
    Last edited by Sherlock Ohms; 07-29-2009 at 02:00 PM.
    Traktor Scratch Pro 2/Serato SL1/Ecler NUO 3.0/VCI 100 SE/2 x Technics 1210 Mk2/Sennheiser HD25 II/Novation Dicers

  2. #2
    Retired DJTT Moderator DvlsAdvct's Avatar
    Join Date
    Mar 2008
    Location
    New Jersey/NYC
    Posts
    4,854

    Default

    Isn't there a contact email for problems with the store? Hell, just hit the About link up top and use that.

    Or use the Orders@djtechtools.com
    or info@djtechtools.com

    I think those should get you a response, especially being Bento and Ean are in, y'know, Bali.
    It's the FAQ. Read it.

    My Mixes, Mashups and Rants

    Divided we stand
    United we fall

  3. #3
    Tech Guru Sherlock Ohms's Avatar
    Join Date
    Jun 2009
    Location
    Bristol, UK
    Posts
    1,601

    Default

    Aha, didn't think to check 'about'

    I checked the store page, but nowt doing.

    Thankee kind sir
    Traktor Scratch Pro 2/Serato SL1/Ecler NUO 3.0/VCI 100 SE/2 x Technics 1210 Mk2/Sennheiser HD25 II/Novation Dicers

  4. #4
    Retired DJTT Moderator DvlsAdvct's Avatar
    Join Date
    Mar 2008
    Location
    New Jersey/NYC
    Posts
    4,854

    Default

    Not a problem at all
    It's the FAQ. Read it.

    My Mixes, Mashups and Rants

    Divided we stand
    United we fall

  5. #5
    Tech Guru Sherlock Ohms's Avatar
    Join Date
    Jun 2009
    Location
    Bristol, UK
    Posts
    1,601

    Default

    Wow!

    There's some customer service - email answered in under an hour. New bits in the post now, with a free T shirt for my troubles

    Faith 100% restored.
    Traktor Scratch Pro 2/Serato SL1/Ecler NUO 3.0/VCI 100 SE/2 x Technics 1210 Mk2/Sennheiser HD25 II/Novation Dicers

  6. #6

    Default

    we take care of our own 8]
    soundcloud.com/hpntk / soundcloud.com/freakstep
    freakstep.com / thefreakbeat.com
    me on beatport / me on djtunes
    Quote Originally Posted by JesterNZDJ
    My solution: Pay some one to whack them so you don't have any competition

  7. #7
    Retired DJTT Moderator DvlsAdvct's Avatar
    Join Date
    Mar 2008
    Location
    New Jersey/NYC
    Posts
    4,854

    Default

    Gonna change the thread title cause, well, I'm an evil dictator
    It's the FAQ. Read it.

    My Mixes, Mashups and Rants

    Divided we stand
    United we fall

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •