Need some help!

Im trying to connect my Mac Book Pro using Traktor to 2 x CDJ2000 NEXUS. Both my decks have version 1.13 and Traktor is up to date. Ive downloaded the aggregator from the Pioneer website and all is ok, my computer detects the 2xCDJ's. The problem is i when i hold the jog dial on the deck i cannot select the "HID" settings as i need to. The option is not there in the menu? Ive watched many videos on how to select the HID settings but i Havant got the option in the menu...Though it might be just the one deck but its not on the other as well. Ive had my decks for 5 months from brand new.

Hope someone can help