Help plis with vestax 400
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  1. #1
    Newbie
    Join Date
    Mar 2014
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    2

    Question Help plis with vestax 400

    I have problems with my vci 400, aproximadamante after 10 or 20 minutes is disconnected and Windows does not recognize it , when I open the panel Vestax controller does not appear , restart the laptop (hp corel i7 6 gb memory SO 8.1con VirtualDJ Windows 8 , also happens to seratodj intro 1.61 ) and does not recognize it , you perform the upgrade to version 2.0 firmware and I have installed vestax 1.61. Sometimes it appears the driver and another disappears ... not to do please help.........

  2. #2
    Tech Wizard DjRitam's Avatar
    Join Date
    Oct 2012
    Location
    Chicago, Illinois
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    60

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    Have you checked that the USB Selective Suspend option, in advanced power settings, is disabled?
    mid-2012 Macbook Pro 13", S4,VCI-400EG, F1 Rokit 5's

  3. #3
    Newbie
    Join Date
    Mar 2014
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    2

    Unhappy DjRITAM

    Dj Ritam,

    I have my USB enabled with batery and power AC, i dont know what happen, sometime when i working with the vestax with virtualdj 8 after 35 min or 45min more less, the program crashes and then does not recognize the usb vestax...

  4. #4
    Tech Mentor Hi Im Shy's Avatar
    Join Date
    Dec 2014
    Location
    Tallahassee FL
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    141

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    I was having a issue with my VCI-400 and the USB 3.0 Ports in my laptop. Are your laptops ports 3.0? The solution to my problem ended up being putting a cheap USB 2.0 hub in-between the two and now everything works like it should. Are you running the latest drivers?

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